Mind in West Essex has been awarded the Mind Quality Mark.

The Mind Quality Mark is a rigorous quality assurance standard. It sets the bar of good practice
and legal compliance for all organisations in the Mind Federation.

Local Minds are reviewed against the Mind Quality Mark standards every three years. The
reviews are led by people with lived experience of mental health problems and senior leaders
from other local Minds. They are based on a robust assessment of documentary evidence as
well as interviews with and survey responses from trustees, staff, volunteers, and people who
use services.

Mind Quality Mark logo

To achieve the Mind Quality Mark, local Minds must be well-run organisations delivering safe, life-changing support for people with mental health problems.