West Essex Night Owls
A telephone, text and email support service for emotional support. Open 5pm-7.30pm then 8.30pm-10.30pm seven days a week
Who can use this service?
Anyone in West Essex (Uttlesford, Epping Forest and Harlow) over 18, who needs emotional support, including people with complex emotional needs, struggling with loneliness, depression and anxiety.
This is not a crisis support service. Please contact 111, Mental Health Support
How do I access the service?
Register with us on this simple form or scan the QR code –>
Once you have registered one of our Night Owls team will call you within 24 hours to find out how we can support you, and give you the Night Owls phone number. You are then free to call the Night Owls for support during times of distress.
Who will answer the calls?
Our Sanctuary team are all kind, caring people who will answer the calls, and listen and support you non-judgementally. If you need more urgent care they can ensure you get the right help from the Crisis team.
Other Support
Once registered with Night Owls you can phone and ask to come into our Sanctuary Spaces from 4-11pm in the evenings for face to face support and company.
Training Academy
Our Training Academy website offers a number of interactive courses to help you learn how to manage your mental health and provide support for others.
Side by Side
Side by Side is a supportive online community where you can be yourself. We all know what it's like to struggle sometimes, but now there's a safe place to listen.
Connect with people who experience struggles at times
Counselling
Our highly qualified therapists have a range of specialities and approaches as we know it is not one size fits all.
Accreditations
